How Gamoraa collects, uses, and safeguards your player profile, gaming reservations, and transaction security.
We never sell, rent, or trade your personal information to third parties or marketing brokers. Your gaming data remains yours.
Questions or Inquiries?
Contact our dedicated privacy desk at support@gamoraa.in
Last Updated: November 2026
When you create a Gamoraa account or sign in with OTP, we collect your name, email address, mobile number, and encrypted authentication tokens. We never store raw passwords in plain text.
We record your venue bookings, selected game categories (e.g. VIP PS5 Lounge, PC Rig, Snooker/Pool Table), assigned gaming units, scheduled time slots, and actual playtime check-in and check-out timestamps.
We record transaction references (such as Razorpay payment IDs or UPI verification tokens), billing amounts, and in-venue snack/drink orders added to your table. We never store credit/debit card numbers or sensitive banking PINs on our servers.
With your explicit device permission, we use approximate location data solely to help you find nearby gaming lounges and venues in your city. We do not track your location in the background when the app is closed.
To confirm your gaming slots, generate your unique check-in QR code pass, and coordinate station preparation with the venue reception desk.
To route your table-side snack and drink orders directly to the venue cafe counter for quick delivery during your game session.
To calculate your accumulated playtime hours, Aura points, level progression, and community badges displayed on your Player Dashboard.
To send you booking confirmation receipts, session reminders, OTP verification codes, and schedule updates via email or SMS.
When you book a slot, we share only the minimal information required to honor your reservation: your player name, booked time window, station type, and QR verification passcode.
Venues do not receive access to your personal login credentials, complete payment methods, or booking history at other gaming lounges across the platform.
We do not sell, rent, or monetize your personal information to third-party advertising brokers or external marketing agencies.
All communications between your browser or app and Gamoraa servers are encrypted using modern Transport Layer Security (TLS/HTTPS).
We enforce automated rate-limiting, brute-force password lockouts, and multi-device session concurrency limits (maximum 2 active devices) to prevent unauthorized account access.
You can review and update your profile details in Account Settings, and access your full booking and billing receipts anytime directly from your Player Dashboard.
You can request full account deletion or export of your personal data by reaching out to our privacy desk at support@gamoraa.in.